SHIPPING & RETURNS
Shipping Policy
-Collectors Reserve Co. ships all orders from the United States. We pride ourselves on fast processing, secure packaging, and reliable delivery for all TCG products.
-Processing Time
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Orders are processed within 1–2 business days.
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Weekend and holiday orders ship the next business day.
-Shipping Methods
-We offer the following options at checkout:
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USPS First Class
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USPS Priority Mail
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USPS Ground Advantage
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UPS Ground / Air (when applicable)
-Estimated Delivery Times
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USPS First Class: 3–5 business days
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USPS Priority Mail: 2–3 business days
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UPS Ground: 2–5 business days
-Delivery times are estimates provided by the carrier and may vary.
-Secure Packaging
-All sealed products, graded cards, and singles are packaged using:
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Bubble mailers or boxes
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Card savers / top loaders for singles
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Proper protection for sealed product
We ensure your items arrive safely.
Return & Exchange Policy
-Returns
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Due to the nature of sealed TCG products, we do not accept returns on any sealed items once they have shipped. This policy protects product integrity and prevents tampering or box searching. If your order arrives damaged, incomplete, or not as described, please contact us immediately and we will make it right.
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Email us at AlexFrederick@collectorsreserveco.com
-Order Cancellations
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Cancellations may be requested before the order ships.
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All cancellations are subject to a 3% cancellation fee, which covers the non-refundable payment processing fee charged to us at the time of purchase.
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To request a cancellation, email: AlexFrederick@collectorsreserveco.com Subject line: Cancel Order #12345
-Lost or Damaged Shipments
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If your package is damaged, lost, or stolen, contact us immediately.
-Damaged on Arrival
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Send photos to support@collectorsreserveco.com. We will assist with replacements or insurance claims.
-Lost/Stolen Packages
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Once a package is marked Delivered by the carrier:
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Responsibility transfers to the customer
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You may need to file a claim with USPS or UPS
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We will help provide tracking and documentation if needed.